Job Completion Survey
Reviewed by Sean M.
Location: Philadelphia, PA
Completion date: September 19, 17
I am preparing to finish the small basement in my 1926 twin home by converting it to a guest space with a powder room. In the short time weÃ¢â‚¬â„¢ve lived at our house, the basement hasnÃ¢â‚¬â„¢t flooded, but I decided that if IÃ¢â‚¬â„¢m going to the trouble and expense to install flooring, framing, drywall, etc., then IÃ¢â‚¬â„¢d be wise to invest in a waterproofing system. Jamison was well-reviewed and located nearby. I gave them a call to schedule a consultation, and Steve was at my home no more than a day or two later, I believe. He walked me through different options, but suggested the typical solution for my basement; a vapor barrier combined with a French drain that would run along the majority of my basementÃ¢â‚¬â„¢s outside wall (about 30 feet). He quoted the project at $3,000. SteveÃ¢â‚¬â„¢s team came and were able to have everything installed within a working day. It was a loud process, but they left everything clean, and even took the time to lay down a paper walkway so that they wouldnÃ¢â‚¬â„¢t track dirt and dust through the house. The end product looked nice. Unfortunately, just a few months later our plumber had to remove part of the French drain as part of a rough-in. Fortunately, Jamison came out again and repaired the effected part of the drain at no cost. Amazing customer service! So, we havenÃ¢â‚¬â„¢t seen any moisture come into the waterproofed part of the basement since Jamison installed our system. Now, since we didnÃ¢â‚¬â„¢t really have an issue before, itÃ¢â‚¬â„¢s hard to say whether or not the system has anything to do with that, but at the very least it gives me peace of mind to know that there is a measure in place in case we were to ever get a big storm or snow melt. The basement still isnÃ¢â‚¬â„¢t finished, but my hope is that when it is, it will feel nice and dry as a result of the waterproofing system Jamison put in. All in all, the customer service that Jamison provides is great. They are super responsive and stand by their work. I believe that we were also given the guarantee that if any of the waterproofed parts of our basement were to flood, Jamison would cover the costs. Something like that. Anyway, highly recommended!