Job Completion Survey
Reviewed by Deborah H.
Location: Philadelphia, PA
Completion date: November 3, 17
I got quotes from 3 basement waterproofing companies. I eliminated one immediately (Mid Atlantic Waterproofing) because of their shady sales tactics, which I noticed later that others had also complained about on Yelp. All of the prices were about the same and they all offer life-time guarantees - the other company was also local and highly rated and I'm sure would have likewise done a great job, but I settled on Jamison because it seemed they had a more professional, efficient office staff (I could pay deposit via credit card on the phone, get a digital copy of the contract, etc) and they were also willing to include a drain from the basement window well into the perimeter drain. My only complaint is that we had scheduled the work - in writing and in person - for a specific date and then found out that the crew couldn't come until the next day. That set back our other contractor who was scheduled to start on the tile and drywall repairs as soon as Jamison finished. Ultimately, it was just a day delay and no big deal, but I was surprised about that given how professional this company was otherwise. I also want to note that the crew made a point of explaining what they were doing and how the system worked, and offered to throw away some broken furniture that our former tenants had left in the basement, which was really nice. I'm frankly still a bit skeptical that this waterproofing system will work after spending six months trying to figure out where the moisture was getting in and paying various contractors to do exterior and interior fixes. So hopefully I can come back here in 2 years and write a raving review about how well this worked for us, fingers crossed!!