Project Manager
Employed Since: 2010-06-12
Hometown: Glenside
Hobbies: Reading , working-out - coaching flag football 🏈
Certifications: Certified waterproofing specialist / Certified egress installer / Certified Crawlspace Specialist/ completed 32hrsSpruce Radon certification
About Steve Custus:
With well over a decade in the industry Steve is one of the top Project managers in Pennsylvania. Right out of high school Steve started out Waterproofing Basements as a helper and now has personally installed over 3,100 jobs. Steve has worked his way up the ranks over the past 16 years through dedication & hard work. Our customers tell us that his problem solving skills are like no other.
Blue Bell , PA
We called Jamison first this morning after we noticed a leak in our basement. We thought the problem was our French drain behind the ( drywall ) so we called Jamison do to their great reviews . Steve C answered the call on him mobile, asked a few questions and promised to be out in an hour or so . He showed up early and got right to diagnosing the problem . He knew pretty early that it was something other than a drain problem . He soon found a leaky pipe that was the cause of the problem. He than helped me get to the pipe inside the drywall , isolate the problem and help with a mitigation plan until a plumber could arrive . He was awesome, Steve C then helped me clean up and left . There icing on the cake is that despite the hour that he was there to identify the issue - he did not charge us . This was start to finish A+ service and I give them the highest recommendation.. Thank you to Steve ..
Doylestown , PA
Had a great experience using Jamison to waterproof. Y basement. Every contact I had , Ed Upright , the amazing crew and Steve were professional, hard working , accommodating, and polite . Excellent service is hard to find these days, but I found it with Jamison !
Philadelphia , PA
Mr. Custus and his crew was amazing two years later in my basement is still dry. They were professional and made sure to protect my carpets and protect my items in the basement. They placed the sump pump where I want it so I could still keep my bathroom in the basement also the warranty is transferable so I am very happy because I intend on selling my home , great company highly recommend ..
Jenkintown , PA
The team Fernando, Jorge , Steve & Rodriguez was five stars . They completed the work with great care and finished on time . Jamison was an easy company to work with start to finish and we are thrilled with the results. I would highly recommend them ..
Yardley , PA
I used Jamison 3 times. The first two times my expectations were met and projects were completed on time in a professional manner. The third time was special. I had an emergency with a sump pump. Called Steve on a Saturday night and Sunday morning I had a fantastic member of the team, Elerie, show up and install a new pump and also some custom piping into an existing drain. Without this work I would still be emptying my sump by hand every two hours. This team goes the extra mile. Highly recommend.
Philadelphia, PA
Jamison came to the rescue in our basement and far exceeded expectations. From the initial consult, Steve and team were extremely knowledgeable and professional. We were scheduled within a week for the installation and their team completed their week. We are extremely satisfied with our service and we would highly recommend for all of your basement proofing needs.
Holmes, PA
From our first phone call to meeting with Steve Custus for an estimate to solve our basement water issue we knew we were working with professionals. Lamar (foreman) and Miles(tech) were both courteous, knowledgeable and professional. Thank you Jamison for a very pleasant experience.
Spring City, PA
Steve continued to check back with me to see how the project was working. I had one issue and he resolved it right away. Now my basement is dry and it looks great. It was cleaned up perfectly each time. I highly recommend this company.
Spring City, PA
Sent a request for quote to Steve. He responded immediately and came to my house the next day. I received the quote that same day and installation was scheduled for one week later. The crew was very professional and knowledgeable. They showed up on time and got the job finished in one day. The basement looks great and it was all cleaned up to my satisfaction. I highly recommend this company.
Plymouth Meeting, PA
Great service from initial proposal by Steve through install by Victor (and team) and follow-up work by Mike... all good technicians providing quick, professional service
Eagleville, PA
My basement waterproofing project has exceeded my expectations. I worked through a detailed proposal process with four waterproofing companies. I choose Jamison for one primary reason, Steve listened to me when I told him what it was that wanted. He worked with me on creating a plan that fit my needs and my budget. He coordinated scheduling and planning with my radon mitigation project team. The actual installation of a French drain is a big effort. Steve brought his team to my house at the promised date and time. His foreman, Kareem and his right hand, Ryan stayed on the job for three days to complete everything we had agreed to; including sealing my walls and painting my floor. My house is over 80 years old and my basement looks brand new.
Willow-Grove , PA
had my crawl space encapsulated and chose Jameson for the job. Everyone at Jameson I dealt with was extremely professional. Steve, the project manager to Nasir the foreman and his crew with Miles and Dupree. Nasir and his crew were extremely polite and hard working. They were on time and stuck to their deadlines. Zero issue with my experience with great pricing. I would work with them again. Thank you Jameson.
Glenside, PA, 19
Kept me informed step by step. Careful, professional work, I will use Jameson again.
Lansdale, PA
I wanted to wait until we got the first heavy rain before writing the review. The guys from Jamison were an incredible crew. They arrived on time and were ready to work. Jamison said it would take two days to provide a french drain completely around the perimeter of the basement. Well it took two days. The crew was animated, friendly and very pleasant. the work performed was exactly as stated (no short cuts). And when they were finished I had a completely dry, clean basement. They didn't try to up-sell anything. The reason I didn't give five stars is because I thought the drain they placed both inside and outside the basement door could have been finished better. The drains at the door works as it should, but the outside drain is not flush with the existing concrete (somewhat recessed) which bothers me a little. I've lived in this house for twenty years and occasionally get water. This year's wet fall and winter made me finally decide to do something about it. I should have done this twenty years ag0.
Glenside, PA
The experience working with the entire Jamison team was exemplary. Steve took me through the whole process from beginning to end. I felt informed and comfortable. The day of the install I was expecting to have a stressful day, but the crew was polite, clean and very efficient. I would recommend Jamison highly. I put off doing the waterproofing project for my basement for years and wish now that I had done it sooner.
Jamison , Pa
We had a wonderful experience with Jamison Waterproofing, Steve and his crew this week. They installed a full drainage system in our basement. All of the crew members were respectful and polite in our home. From estimate to job completion everyone was professional and honest. We had two estimates and based on the professionalism we chose Jamison waterproofing. Communication and work was fast and stress free. Myself and my husband, who works in the business of Carpentry (and can really tell if the job was done right) are happy with the job!
Lansdale, PA
We had water seepage coming through one section of our basement wall. Steve did a great job diagnosing the cause and recommending a "good fit" solution. Jamison installed a grate drainage and sump pump system plus a vapor barrier. The crew of Lamier and Nasir was respectful, friendly and efficient, and did a great job. We really appreciated how they protected our hardwood floor and basement carpeting, and then how well they cleaned up afterwards. We had a very good overall experience with Jamison and highly recommend them.
Warminster, Pa
We recently moved into our forever home and knew we had to completely water proof the basement. I did not hesitate to call Jamison Basement Waterproofing as I have heard great things about the company. Jamison Basement Waterproofing did not disappoint. The ease of scheduling an estimate was appreciated and the estimate was completed by Steve in such a timely manner. Our job was scheduled as a two day job because our basement is quite large. The crew came on time, they were very respectful of our time and our home. Tyrell communicated with me every step of the way and let me know how they were progressing. Tyrell was very professional and attentive to detail on our basement project. Tyrell and Royce worked seamlessly together to make our basement dreams a reality. We are very pleased with the job and we will without a doubt be recommending Jamison Basement Waterproofing to all of our friends and family. Thank you for such great service and having a wonderful team come out and complete our job!
Havertown , Pa
Steve from Jamison Basement Waterproofing came out to survey my basement after another company cancelled the job- the day of. Steve’s explanation of the ground water entry was similar to the other company, however, he was confident in how to fix my leaky basement (the foundation had been altered prior to purchasing it). I received a no-hassle quote and an install date. Royce and the other team members came out to install my new drainage system without issue. Everyone was helpful, neat and answered all of my questions. The best part? It poured with rain the very next day. My old baseent would have leaked water, my new basement is DRY! Highly recommended!
Flourtown , Pa
I want to give a "HUGE", thank you, to Steve C. and his team for installing a drainage system in my basement today. Steve and his workers were extremely friendly, and completed the project quicker than expected. They did an excellent job, at explaining the process and made me feel comfortable about my decision for choosing them. This has been one of the best, experiences, I have had working with a contractor. The best part of it all, is the company sent me a link to all the "work" photos , after the complication of the job. I would definitely use and or recommend this company to anyone looking to have work done at reasonable price, with experienced and professional contractors.
Doylestown, PA
January 10, 2021
We installed a new code compliant egress window than refinished the wall with new sheet-rock studs and trim , a complete job from start to finish ..
Lansdale, PA
January 10, 2021
We provide the lansdale homeowners with an code compliant egress window , this way an the event of an emergency some can exit the lower level of the home safely . The Egress window also provided the homeowners with more much needed light in the basement as well ...
West Chester, PA
July 22, 2020
Project manager Steve Custus went out to meet with the homeowners basement finishing contractor . Steve give them many options for the egress window , and also added a #GrateSump And the #GrateDrain drainage system to take care of the ground water seepage along the same back wall ....
Philadelphia, PA
May 25, 2020
Steve C fixed 1,000 of crumbling walls in the Philadelphia area so he knew exactly what would satisfied this homeowner . Steve recommendations was to rough-cast the basement walls which is a process of adding a wire mesh to the walls mechanically fastening to the stones , than applying 2 coats of cement ..
Philadelphia, PA
March 14, 2020
Project manager Steve Custus went out to meet with the clients and after reaching out to the engineer and reading his report , Steve and the engineering firm came up with a solution to support the homeowners foundation and prevent any further floor sagging . The solution we provide was pouring new footers to add support columns, sister of joist a new sump pump to take care of the ground water seepage ..
Willow Grove, PA
March 14, 2020
Project manager Steve Custus went out to meet with the property owner , After a short meeting Steve gave the property owners multiple options to solve his issues .. The property owner choose to just fix the problem area which was the front wall of his building . So Steve provided the client with a life-time transferable warranty which was key because the building was in the process of being sold .
Philadelphia, PA
March 6, 2020
Project manager Steve C went out to do a free basement inspection . Steve C provided the homeowners with a healthy Basement level 1 . We installed the GrateDrain drainage system ( French Drain ) at the floor wall joint where ground water was seeping in the basement. We install inspection ports along the GrateDrain system so we can access it in case of a problem, but it's rare for the system to clog and the GrateDrain system has large drain openings to prevent clogs. The GrateDrain system will drain the ground water to the GrateSump and the GrateSump will pump the water into the sewer Line , which is code in Philadelphia. Now the homeowner has a dry basement !
Philadelphia, PA
February 28, 2020
Project Manager Steve C went out to take a look at the concerns the homeowners were having with the sagging floors and cracked floor joist . Steve told the homeowners you can usually remedy sagging problems yourself by “sistering” new joists alongside the existing ones (this also works for stiffening bouncy floors) Steve also recommendation was to add 3 new 4x4 support columns placed on 16x16 solid concrete footers .. First crew Foreman Robert remove electrical cables, pipes and other obstructions. If this is difficult (it often is!), consult your local building inspector ... If a crack or sag is isolated to one area, the sister joist should extend at least 3 ft. on both sides of the problem area. But it’s usually best to run the sister joist over the entire span. When the sagging joists are level, apply a generous bead of construction adhesive to the existing joist. After we was all finish the clients noticed a big difference !
Phoenixville, PA
February 25, 2020
Base off the engineer report the , best solution for this residential home was to install 4x4 post on solid concrete footers to support home permanently and stabilize the foundation .. .. Foreman Robert and his team came out to install the new footers and post . The installation process began with excavating the areas needed for the solid concrete footers . Once the holes were dug and the footings was poured than we moved on to repairing the sill-plate and adding the 4x4 post .. Foreman Robert and his team came out to Sistar joist and install post . The installation process began with digging the footers as needed for the post to be in stalled . Once the holes were dug and filled with concrete and rebar the post was installed. Crew foreman: Robert
Doylestown, PA
February 21, 2020
Project manager Steve Custus went out to meet with the homeowners . Steve provided the homeowners with a level 4 healthy basement certificate , which consist of a Nationally back warranty on the GrateDrain perimeter drainage system , for wall protection ( ThermalShield ) wall vapor barrier and a GrateSump with a battery back-up inverter for 24hr protection .. We will also service the homeowners system for free for the 1st year ... If your in the Doylestown area please give us a call 215-885-2424
Doylestown, PA
February 20, 2020
Project Manager Ed Upright provide the homeowner with a level 1 Basement Waterproofing Certificate which consist of a partial GrateDrain drainage system and new GrateSump with a dual liner and 1/3hp fast pump that can remove up to 2400 gallons a hr ..
Wayne, PA
February 20, 2020
Senior project manager Steve Custus with over 16years experience went out to meet with the builders who built the new addition .. The best solution for this problem was to install the GrateDrain drainage system, a GrateSump sump pump, and a moisture vapor barrier on the crawlspace walls Foreman Kareem B and his team performed the installations. The process began with the preparation protecting all the clients items , and dust control . The GrateSump pump pit was the first thing the crew installed than they move on to jack-hammer the floor around the perimeter of the crawlspace . They cleaned the concrete dust from the area and laid a layer of crushed stone down. The GrateDrain drainage system was pitched down hill connecting to the sump pump pit , after that fresh cement was poured and leveled around the perimeter to provide a smooth finish.
Philadelphia, PA
February 19, 2020
Jamison Waterproofing project Manger Steve C gave the basement a complete waterproofing. Inspection to ensure that rotting wood would no longer be an issue for the resident. Steve provided the homeowner with a level 1 healthy basement certificate . GrateDrain is a specially engineered piping system designed specifically to solve wet basement problems .. The GrateSump pump is the world’s most reliable sump pump on the market .
Bala Cynwyd, PA
February 17, 2020
Project Manager Steve C provided the homeowner with a Level 1 Healthy Basement Certificate. This consisted of a partial GrateDrain (drainage system )and vapor barrier on the wall. We also installed a dual chambered GrateSump liner with a single 1/3hp FastSump pump and a high water alarm. This solution comes with a lifetime warranty only on the walls we preformed the work on .. If your in the Bala Cynwyd area please give us a call 215-885-2424
Dresher, PA
February 17, 2020
The best solution Steve Custus proposal was to install a variety of products , to keep Nuri’s crawlspace and Basement dry. Jamison Basement Waterproofing installed a Interior drainage system around the crawlspace/ 2 high Volume dehumidifiers / full encapsulation , a drainage matting to help direct water to the GrateSumps system, 2 carbon fiber structural crack repairs .. Crew Foreman Lamier R came out to do the installations in the Crawlspace & Basement The installation began by installing the drainage system, which was installed around the perimiter of the crawlspace. Any water entering the crawlspace would enter the drainage system , either by water running down the crawlspace wall, or came up through the ground. The drainage matting was installed first on the crawlspace floor, and has special dimples on theunderside to also help channel water to the GrateSump in the low spot of the crawlspace. For maximum moisture protection, the team installed 2 High volume dehumidifiers with a discharge line to empty the water straight into the sump pits without having to dump any buckets . Far as the basement Waterproofing part of the job we provided the clients with a level 2 healthy basement certificate a full perimeter #GrateDrain drainage system with inspection ports throughout the system . We also drilled weep holes in the block foundation to drain any water in the walls , and installed a high volume dehumidifier to control moisture . If your in the Dresher PA area and have a wet Basement or Crawlspace please give his a call 215-885-2424
North Wales, PA
February 14, 2020
Project Manager Steve C educated the homeowner on the importance the downspout in that it’s job is to redirects the water away from your foundation by taking the water that it collects within your gutters and pushing it through the vertical tube that runs alongside the home. Your downspouts are often found at the corners of your home where gutters meet. However, downspouts can be at any point that is low. Steve recommended that step 1 was getting all the rain water away from the foundation. Steve than drew up a drainage plan to move all the water from the rain gutters below ground into a 4 inch PVC pipe that would discharge the water 100 ft to the rare of the home ...
Hatboro, PA
February 11, 2020
We Installed a Custom Level 1 Healthy Basement Certificate. This consisted of a sealed full perimeter GrateDrain ( drainage system ) with inspection ports throughout the entire system . . We also installed a dual chambered GrateSump liner with a single 1/3hp FastSump pump and a high water alarm . The solution will give the homeowner a lifetime warranty from ground water-seepage for the life of the home ..
Flora Cir, PA
February 6, 2020
Once inspecting the damage in the basement, Steve C found that water was coming up through the foundation and the footer of the basement as proof of why the basement was flooded. The solution we provide was a healthy basement certificate level 1 which consist of a partial GrateDrain ( closed ) drainage system a GrateSump and high water alarm .
Philadelphia, PA
February 6, 2020
The engineer report stated that the supports could not handle the weight being placed on them by the home above, ( no footer ) which would likely cause more problems later on if not dealt with soon. Her basement was also damp . Project manager Steve C came out to design a solution based on her needs Steve knew she needed a solution that would prevent the floor above the basement from sagging any further .. Crew leader Victor install a new solid concrete footer 20x20 to support the new 4x4 wood post that will be able to hold the load of the building . Victor also install a GrateSump pump with the GrateDrain drainage system to relieve the hydrostatic pressure off the wall as well . He also coated the walls & floor with a waterproofing coating ..
Philadelphia, PA
January 24, 2020
Project Manager Steve C provided the clients with a Custom Level 1 Healthy Basement Certificate. This consisted of a sealed full perimeter GrateDrain (drainage system ) moisture blocking coating on the walls ,We also installed a dual chambered GrateSump liner with a single 1/3hp FastSump pump with a high water alarm. We also installed a high efficiency dehumidifier to keep the humidity in the basement below 50%. A new radon system to go along with new glass block windows . Last we coated the floor with a moisture blocking epoxy..
North Wales, PA
January 23, 2020
Project manager Steve Custus went out to meet with the new homeowners . Steve went over with them how a basement leaks and the first steps to a having a dry basement is to get all the water away from the foundation by extending all the roof gutters to the rare of the yard and proper grading .. Project Manager Steve and his crew took about 7 hours to complete this project but the impact that it will have on the basement will be enormous .. If your looking to get your downspouts extended away from your foundation please give us a call at Jamison Basement Waterproofing 215-885-2424
Dresher, PA
January 16, 2020
This wasn’t the first time we’ve been called to fix the work of another company; it wasn’t even the first time this month. This was one of the worst systems we’ve pulled out, though; at a few places in the basement water was coming up where the old & new concrete meet . Once the extent of the problem was discovered, we scheduled our waterproofing and foundation crews to work in tandem and get the job done as efficiently as possible. The first step was to open back up the floor and move the waterproofing system off the footer to infront the foundation footer to provide proper pitch .. We installed a full perimeter of GrateDrain , our below-floor drainage system. The GrateDrain sits below the footer which allows it to collect incoming water and move it fast to the GrateSump... Now the homeowners has a high efficient waterproofing drain system ..
Eagleville, PA
July 16, 2019
15 year Veteran Steve C determined that due to the large volumes of water in the crawlspace the best solution would be for a drainage system be installed( Grate-Drain ) in the crawlspace and a full finish shield moisture vapor barrier be installed. Now with the crawlspace completely dry the homeowners have another 500sq of dry useable space for storage.. The job was performed by lead foremen Khian C & Crew over the course two days.
Glenside, PA
March 5, 2019
Jamison Basement Waterproofing sent project managers Steve C out who personally replaced over 500 basement windows. Steve went out and measured the window and put in a special order for the custom window,because the window not only had a Dyer vent coming through but also the radio suction pvc pipe . The homeowner was pretty shocked at how quick the job the installation crew installed the new window.. For all your basement windows needs please give us a call at Jamison Basement Waterproofing.
Jenkintown, PA
February 5, 2019
The homeowners met with Steve C, a certified waterproofing specialist with the Grate Products net-work , After looking through the basement and determining the pattern of groundwater . Steve proposed a perimeter drainage system and dual grate - sump , sump pumps.. Now with the basement dry the homeowners can start getting estimate on refinishing the basement...
Gladwyne, PA
November 22, 2017
Jamison Basement Waterproofing fixed this crawl space by installing CrawlSheild crawl space vapor barrier on the walls and floors which is used to isolate the crawl space from the earth. The CrawlSheild crawl space encapsulation system also prevents water vapor from entering the home. To keep this homeowner's crawlspace floor free from odors and mold ! Soon as this project was completed the smells and odors we away ! Crew Foreman: Dwight C Project Manager : Steve C
Warrington, PA
October 26, 2017
Foreman Derek Price led the Jamison team through the rigourous repair. The well area was very small and with the water main running through the middle of it made it even tougher. First they had to seal up a cracks in the foundation of the well area than apply the encapsulation system . After that the Grate Sump sump pump was installed to pump water out of the old water well area. We also replace the very old open Sump pump on their other side of the basement to reduce smells and odors .
Haverford, PA
The iBasement Systems and Crawl Space Systems Certificates were created using specific sets of criteria to provide a healthy indoor living environment. Air pollutants and excessive moisture levels in the basement or crawl space can negatively impact the odors in the home as well as cause health problems with those who live there year-round - including yourself!
We offer 6 levels of iBasement Certificate, and 5 levels Crawl Space Systems Certificate, each designed to solve specific problems and protect your home, family, and property value on the long run.
We love our customers, so feel free to visit during normal business hours.