Comment: Recent waterproofing job of my basement was completed on 1/4/19. Last week (mid Feb) , after an ice storm, I noticed what looked like a few damp spots on one basement wall. I contacted Jamison and service tech Tyrell came to inspect. He inspected the floor, checked the system, explained the probable cause and applied a sealer to the entire cemented area. He took the time to show how the pump works and what it sounds like when it is running. He also moved the battery and back-up off the top of the pump to a stand. Very pleased with the time and effort Tyrell put forth.